Current Customer Notices:
Title: Temporary interruption of water service on Thursday, March 26th, from 8:00 AM – 4:30 PM, for certain homes on Pine Vista Drive, Ridgeview Drive East, and Woodside Road. Affected homes should have received a phone call and a notice at their door.
Date: March 26, 2026
Status: Active
Description
Roats Water is replacing a water main valve in this area and will restore water service as quickly as possible once work is complete. Please plan ahead for showers, washing, flushing toilets, drinking water, etc. We apologize for any inconvenience.
The affected addresses are:
Pine Vista Drive: 20470, 20492, 20493, 20506, 20509, 20518, 20525, 20530, 20538, 20545, 20548, 20556, 20569, 20572, 20586, 20589, 20602, 20615, 20620, 20635, 20636, 20644, 20659, 20666, 20683 & 20689
Ridgeview Drive East: 60280, 60300 & 60330
Woodside Road: 60335 & 60345
Safety
The interruption of water service is not a health risk. Please avoid attempting to use your water service during this time to prevent debris in your service lines.
Questions?
Roats Water System Customer Service: 541-382-3029
Title: Reduced water pressure for homes on Woodside Loop, Tall Pine Avenue, Heritage Avenue, Pine Vista Drive (between Knott Road & Woodside Loop), Mayberry Court, Kingsberry Court, Ridge Heights, and Springtree Court.
Date: February 13 - April 3, 2026
Status: Active
Description
Due to a broken valve in a water main, a temporary reduction in water pressure may be noticeable in the area for the next few weeks. We have made necessary adjustments in the system to ensure that water service remains available to all customers. Our crew will make the needed repair as soon as possible. We apologize for any inconvenience.
The affected area includes: Woodside Loop, Tall Pine Avenue, Heritage Avenue, Pine Vista Drive (between Knott Road & Woodside Loop), Mayberry Court, Kingsberry Court, Ridge Heights, and Springtree Court.
Safety
The reduced pressure is not a health risk.
Questions?
Roats Water System Customer Service: 541-382-3029
Winterization Tips can be found here.
Regular office hours: Monday - Friday, 9 AM - 2 PM.
In case of a water emergency, you can call us anytime for immediate assistance: 541-382-3029.
Need to start, stop, or resume water service?
Just head to Account Requests in the main menu to get started.
Has your information changed since you began service with us? Please ensure we have your current contact information in our records by filling out this form.
Water Emergency? We're here for you 24/7.
Call us anytime at 541-382-3029 for immediate assistance.
Roats Water System is designated as an Outstanding Performer by the Oregon Health Authority Drinking Water Services. Public water systems achieve Outstanding Performer status when they have no significant deficiencies identified and no unresolved violations, as evaluated during their routine water system surveys.
EPA Lead and Copper Rule Service Line Inventory: Roats Water System has completed a service line inventory required by EPA’s Lead and Copper Rule and determined it has no lead or galvanized-requiring-replacement service lines in its water distribution system. More information can be found here.
